How Technology is Changing Medical Education: Match and Residency Training

20 03 2011

This past week was the biggest week in medical education, which culminates in the Residency Match.   It also marked the swsx festival in Austin, featuring the best of technology and entertainment.  So this post is dedicated to commemorating these two seemingly unrelated yet simultaneous events.  The generation that matched are the doctors of the future who are extreme technophiles and not afraid to use it in medicine.  They may even make their career decisions based on them.  On the interview trail, they will often ask whether the program has an electronic health record.   So, as senior students embark into their residency, it seems only fitting to explore how technology is changing medical education.  Since there is a lot to say, I’ll write a follow up on how it is affecting preclinical education but the focus is on the match and residency training here.

Technology and the Match   During the 2011 residency match, social media was in full force, and the internet was atweeting as medical students, schools, and educators were espousing the #MatchDay and #MatchDay2011 hashtags.  Several medical schools actually embraced social media to actively announce where their students were going via Twitter, dedicated blogs, or Flickr (yes Eastern Virgina students wear costumes!).  As students celebrated by announcing where they were going, faculty (including myself) could welcome them into their own program.  Current interns could rejoice that they were that much closer to the end of their grueling internship, except that they were still going to be on call overnight, while the newly matched have restricted duty hours.

Students often wonder about the size and capability of the mega-computer that runs the algorithm that produces the matches.  Unfortunately, this year’s match was marred by a serious computer crash during the precious hours of the Scramble highlighting the worst case scenarios when we depend on technology.  The computer crash also does not bode well for the implementation of next year’s Managed Scramble which will increase the numbers of aspiring residents who will use the Electronic Residency Application Service to apply to programs in the post-Match mayhem that is the Scramble.  In addition, the current debate over the “All -in” plan will require heavier technological capability as international medical graduates will be required to enter the Match (unlike US Seniors, they can accept positions outside of the Match). 

Technology and Residency Training  Technology certainly increases our capability in monitoring resident duty hours and collect evalutions through Learning Management Systems like New Innovations or e-Value.  However, the implementation of electronic health records actually increases time to do work in many cases, which may make it harder to comply with duty hours.  Although decision support can improve quality of care, others worry that overreliance on decision support may result in physicians who subscribe to cookbook medicine and worse, can’t operate without technology.  For example, one program director stated that she was going to resort to a ‘blue book’ exam for residents to demonstrate how to do admission orders using the classic mneumonic ADC VAN DISMAL.

More interestingly, just like email and internet has made it possible to conduct business 24/7, the remote access of electronic health records makes it possible to work from home, after you leave the hospital.  This may come in the form of ‘epicstalking’ as our attendings and residents refer to it – the process of ‘following a patient’ by looking at the labs and studies through virtually logging in to the hospital’s electronic health record “Epic” from home, long after departing the hospital.  Attendings can use epicstalking to ensure that the hospitalized patients are receiving the therapies that are indicated and that the residents are presenting all the information (in essence a form of supervision).  However, residents often epicstalk to try to check to see what is going on with the patient they have handed off and gone home, a time when they should be resting.   With shorter hours, will more work be transferred home?  It is possible, and how this time will be counted in residency duty hours is still anyone’s guess.

In the meantime, maybe a consult to the supersmart Watson can help us tackle these problems? 

Also, stay tuned for part 2 which will look at technology and medical student education.

–Vineet Arora, MD





Student Doctor or Medical Student? And Other Teaching Hospital Names

14 02 2011

I recently saw a post in Yahoo questions entitled, “Is it illegal for a medical student to introduce themselves as “Doctor” before they have received their MD?”  One of the answers that was rated highly was “I think it is more unethical than illegal.”  Clearly, if a student is deliberately misrepresenting themselves as a ‘doctor’, it is grounds for disciplinary action.  More often than not, this misrepresentation is not deliberate on the part of the student.  For example, some of our prior work demonstrates that medical students often report that they were introduced by other physicians as a doctor to a patient and that to a lesser extent, students may not correct someone who mistakes them to be a doctor. 

Complicating matters is the propagation of the term “student doctor” at some institutions which is especially problematic.  After all, how many patients will be quickly discern that ‘student doctor’ actually refers to ‘medical student’ and not a ‘doctor’?  Unfortunately, patients who hear the term ‘student doctor’ may not hear the term ‘student’ and just zero in on the ‘doctor’ part, as they often wait patiently for their doctors to see them in the hospital.   This brings us to the problems of how doctors are named in teaching hospitals.  The system could not be more confusing.  

  • Interns – This is probably one of the most confusing terms in a teaching hospital.  Interns are doctors who have graduated medical school and are in their first year of a residency training program.  Of course, ‘intern’ is also the universal term for all those college students trying to get a short term experience on their resume by ‘interning’ there first.  So, why would a patient think an intern is a doctor?   After all, you would never put your faith in the legal ‘intern’ at the law firm to defend you in a lawsuit.   To make matters worse, there is the opposite problem.  Intern is often mistaken for ‘internist’, who is actually a doctor who has completed their internal medicine residency and otherwise a ‘doctor for adults.’  (Patients are more familiar with their “PCP” or ‘primary care physician,’ which could refer to either an internist or a family physician).    
  • Residents – Residents can refer to any doctor who has graduated from medical school and is in a residency training program (including interns). The term “residents” originates from William Osler’s era when residents did live in the hospital.  Of course, they don’t live there anymore  which would violate worker’s rights not to mention their regulated duty hours… but we still call them residents.  The other name residents are often referred to is as “PGY1” (post graduate year) which is certainly not an improvement.  
  • Housestaff – One of our premed college students just asked me what this term was this week.  I explained that while this does sound like the butler, maid, or cook a fancy estate, this term actually refers to the hospital as the “house” that the residents live in as the staff.  So all residents (including interns) are part of the ‘housestaff’. 
  • Fellow – This is perhaps one of the most disconcerting names for a physician as it may sound like it refers only to male doctors (and conjure up images of young man from England with excellent manners i.e. he’s a fine ‘fellow’).  In fact, a fellow is a doctor who has completed residency and is getting advanced training in a certain subspecialty. 
  • Attending- Attending to what you may wonder?  The attending physician is actually the doctor who has completed training and is legally responsible for the care provided by residents.  In other words, this is the ‘boss’ doctor as my residents sometimes introduce me to the patients on our team. 

A few years ago, we tried to improve the situation for our patients by having doctors introduce themselves with baseball cards with their pictures on the front and the roles of the doctors were displayed on the back.  While we were able to increase the percentage of patients who knew who their doctor was, we were surprised to discover that fewer patients stated they understood the roles of the doctors.   How did we make it worse?  Perhaps ignorance is bliss.  By trying to unlock the secrets of these names, patients realized the names we use in teaching hospitals are confusing.

However, this confusion is more than just a name, it is also a patient safety issue.  After 18 year old Lewis Blackman died in a South Carolina teaching hospital without an attending evaluation when his family kept asking to see the doctor, a new law in his honor aims to address the issue.  It requires that patients receive written materials describing the roles of the trainees on their team and also how to contact the attending if they have a concern.  More recently, the ACGME, which accredits US residency programs, has included a mandate in its now infamous policy restricting resident work hours that states “residents and faculty members should inform patients of their respective roles in each patient’s care.”  While it is not certain how this will be implemented at every teaching hospital across the land, it’s certainly time to make our naming system easier and more transparent for patients to understand.

 –Vineet Arora, MD





The “Social” Side of Hospital Rounds

17 01 2011

This weekend, I just finished another 2 weeks on service – the first 2 weeks of 2011 in fact.  This time, I had also had a shadower, but one of a different kind.  As part of our Institute for Healthcare Improvement (IHI) Open School, we are making an effort to have collaborative learning opportunities for our medicine and health administration program students.   Achieving true interprofessional learning is challenging for schools like ours without a pharmacy or nursing school.    

To jumpstart our collaboration, a team of us traveled to at the Institute of Healthcare Improvement conference.  It was there over dinner that Jeff Kunkel, one of the Social Work students, asked me if a lot of social work issues came up in hospital care rounds.  I laughed momentarily and reassured Jeff there would be lots of social issues and invited him firsthand to witness them on rounds.  Unlike the premeds that I sometimes take on the weekend, I wanted him to come during the week so that he could also attend the multidisciplinary rounds with our case managers and social workers that our attendings go to daily. 

The opportunity presented itself that first Friday – our team was on call so it was a perfect day since we did not have many patients and were able to delve into their problems.   While there are social issues every day, dealing with them becomes exponentially harder over the weekend when you only have social workers on call.  This makes Friday an especially important day to advance care or facilitate any discharges.  While some believe that doctors don’t work on weekends, the truth is that they do.  The problem is that not everyone else works on the weekend making the hospital inefficient over the weekend and nothing gets done.

 I introduced Jeff to our housestaff team as a social work student who was especially interested in the social issues.  For each of the presentations, they started with a one liner to brief our student on the patient’s problem but also described the social issues.  In doing so, the social issues that sometimes plague our rounds (and our residents) all of a sudden became the highlight of rounds.  The patient that leaves AMA, the patient who was homeless, the patient who did not want to go to rehabilitation but was too weak to go home, the patient who was uninsured and could not afford his medications…  the list goes on.

Afterwards, we had an opportunity to debrief.  It was fascinating to hear what Jeff found interesting.   He noted that I sometimes have to ‘talk patients’ into leaving the hospital.  I told him that the sad truth is that patients often expect to stay in the hospital longer than they can and should.  Not only is staying in the hospital dangerous and costly due to hospital-acquired infections and other hazards, hospitalizations are increasingly scrutinized to ensure that each hospital day is ‘medically necessary’ by auditors who are incentivized to penalize.   Given this, managing patient expectations becomes very important and something that the attending often ends up participating in. 

As we think about the increasing pressure to ensure that patients who don’t need hospital care go home, it is equally important to ensure a safe care transition to avoid a preventable readmission.  While optimizing these decisions requires clinical judgment, it cannot be done without thinking through and addressing the social issues.  This makes having a great social worker even more important for the future.  Unfortunately, like many other healthcare fields, there is an impending social work shortage as highlighted by a major capitol briefing held by the National Association of Social Workers.  While many of us tend to focus on the need to train competent physicians and nurses, we must not forget the that we need good social workers too. 

–Vineet Arora MD








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